12/30/2023 0 Comments Paypal help center live chatIf you have a specific complaint about PayPal itself that is not resolved through customer service, you can try lodging a complaint with the Better Business Bureau (BBB). Complete the form with all of the pertinent details and click send.Under the “choose sub-topic” dropdown menu, select “how to make a formal complaint” and then a reason for your complaint.Under the “choose topic” menu, select “File a Complaint.”.Go to the Message Center and compose a new message.To file a complaint, here are the steps you need to follow: They will provide you with an answer or resolution in four to eight weeks depending on the length of their investigation. If you still need to file a formal PayPal complaint about another topic, you can do so through the message center. There will be an additional 20 days to resolve the dispute that you filed. Keep in mind that a complaint must be made within 45 days of the date that the payment was made. File the claim with PayPal to encourage the seller to resolve your complaint.Under this header, you should see another hyperlink for “Resolution Center.” Click here.Click on “My Account” at the top of the home page. Here are the steps you will need to follow: The best way to do this is through your online account login. Omaha, NE 68145-0950 How Can I Leave a Complaint for PayPal?ĭo you have an issue with a fraudulent charge or an order that was never received? If this is the case, you may need to leave a complaint for PayPal. PayPal, Attn: PayPal Debit Card Department If it did involve a debt card, the proper address is: PayPal, Attn: Error Resolution Department They have two separate addresses depending on whether your transaction involved a PayPal debit card. On the right-hand side at the bottom is the option to schedule a call at a date and time that is most convenient for you.įor unauthorized transactions, you can also reach out to them in writing. ![]() But hate being on hold, you can also schedule a callback. If you don’t mind talking to someone on the phone. Scroll all the way to the bottom and you will see a button on the left side that simply says “Message Us.” Click here and it will open a window for you to send in a question. You can access this on their customer service page. One of their new features is the ability to message them and send a quick note with your question. You may be able to get away with contacting them via another channel such as texting. Other Ways to Contact PayPalĭepending on your unique issue, you may not want to pick up the phone to talk to a live agent. We also have a complete guide on how to transfer money from Ally Bank to PayPal. This line is available from 4:00 AM to 10:00 PM PST during the week and 6:00 AM to 8:00 PM on the weekends. If you are calling from outside the USA, you will face different hours. If you live all the way on the east coast, your hours will be 9:00 AM to 9:00 PM ET. This translates to 8:00 AM to 8:00 PM CT. If you live in another region of the country, have no fear. The customer service hours are 6:00 AM to 6:00 PM PT Monday through Sunday. They even offer extended hours so you can call before or after your regular nine-to-five job. They have their hours wide open, giving you plenty of opportunities to contact them throughout the day. If you are located in the United States, there is good news about contacting PayPal’s customer service line. If you have questions about an unauthorized transaction, you can call 40. You can reach them only during their hours of operation (Monday through Sunday 6:00 AM to 6:00 PM PT). Keep in mind that this phone number is not a full-service line. It is the fastest way to get to the bottom of your issues compared to their other communication methods. The phone line is great for giving you access to immediate help with billing, fraudulent charges, and other types of account issues. The only other information you will need are the last four digits of your social security number. This speeds up the process to help connect you with a representative. ![]() If you need to call this number, it is best to do it from the phone number that is associated with your account. ![]() If you are calling from outside the United States, you will need to call a different number. The PayPal customer service number for the USA is 1-88. PayPal has a phone line dedicated to customer support that allows you to quickly speak with a representative. The fastest and most convenient way to get to the bottom of whatever issue you may be facing is to pick up the phone. PayPal Customer Service Number in the USA.How Can I Leave a Complaint for PayPal?.
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